Privacy information

Workwear Maidstone is the dedicated workwear service of Smart Design UK. Smart Design UK is responsible for personal information collected through this website. Contact hello@workwearmaidstone.co.uk, call 0330 010 0244 or write to Smart Design UK, Cobbs Wood House, Suites 19–20, Chart Road, Ashford, Kent, TN23 1EP.

Information you provide

When you enquire, we collect the contact details, business name, delivery information, garment requirements and artwork you choose to provide. We use these to answer questions, prepare quotations, discuss artwork and fulfil agreed orders. Please only include personal information needed for your request and ensure you are entitled to share information in artwork or team lists. We may be unable to respond or supply an order without the relevant contact and order details; optional fields need not be completed.

Your quote and artwork

Your draft quote is stored temporarily using an essential browser session cookie. Submitted enquiries are kept in a private administration area. Uploaded artwork is only available to authorised staff, and is not published in the media library.

Email and service providers

Our hosting and email providers process information needed to operate this service. The website is hosted by 20i. Relevant order information may also be shared with providers involved in supplying or delivering an agreed order, professional advisers or authorities where necessary. Requesting a quote does not subscribe you to marketing.

Your choices

Depending on the circumstances, you may request access, correction, erasure, restriction or portability of your personal information, and object to processing based on legitimate interests. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. These rights are subject to applicable conditions and exemptions. Email us to exercise a right; we may need to verify your identity. You may also complain to the Information Commissioner’s Office. You do not have to contact us first, although we welcome the opportunity to resolve concerns.

Updated 3 November 2026.

Our reasons for using your information

We process information to take steps you request before entering a contract and to perform a contract with you. When you contact us on behalf of a business, our legitimate interests are responding to that business, supplying workwear and administering the relationship. We also keep necessary records to meet legal obligations and protect our service against misuse.

How long we keep information

We retain information only while it is needed for the purpose for which it was collected. For enquiries that do not become orders, we consider whether the enquiry or follow-up remains active and whether a related issue needs resolving. Artwork is retained while needed to prepare, approve or fulfil the relevant work, or an agreed repeat-order arrangement. Order records may need to be kept to meet legal obligations or deal with disputes. Information no longer needed is deleted or anonymised, subject to any applicable legal requirement. You can contact us about retention of your particular enquiry or artwork.

Cookies and analytics

We use CookieYes to remember your cookie choices for up to one year. With your consent, Google Analytics 4 helps us understand visits and improve the website. It processes information such as pages viewed and browser/device information. Its _ga and _ga_NG9RQ033F2 cookies are configured to last up to one year. Analytics is blocked until you accept it; Reject All keeps it off. You can change or withdraw consent at any time using the Consent Preferences button. We do not enable Google advertising signals or personalised advertising. Enquiry wording and uploaded artwork are not sent to Google Analytics. Google may process analytics information outside the UK; see Google’s privacy policy and how Google uses information from partner sites for its processing and safeguards.